Stop bleeding money on COD returns.
RTO Shield is purpose-built to cut cash-on-delivery returns-to-origin for Indian D2C brands. See your real RTO bleed for free, then confirm, hold and recover the orders that were quietly draining your margins.
RTO is the silent tax on cash-on-delivery.
COD drives the orders, but a quarter or more come straight back — and you pay shipping both ways for nothing. Most brands can't even see the number clearly, let alone stop it.
25–40%
of COD orders return to origin for a typical Indian D2C brand
2× freight
you pay forward and reverse shipping on every RTO — for zero revenue
₹100–250
bled per returned order once packaging and handling are counted
From baseline to recovered freight, hands off.
Four moves take RTO from an invisible leak to a number that goes down every month. Start free — you only pay once it's already saving you money.
Observe your real bleed
Connect your store and courier and RTO Shield establishes your baseline RTO rate within minutes — free, read-only, no card. You finally see the number you've been guessing at.
Confirm risky COD on WhatsApp
Every COD order is scored for risk. The shaky ones get a WhatsApp confirmation before you fulfil, so fake and impulse orders cancel themselves instead of round-tripping on your dime.
Hold the junk before it ships
High-risk orders are auto-held for review instead of flowing straight to dispatch. You stop paying forward freight on orders that were always going to come back.
Recover NDRs on autopilot
When a delivery fails, RTO Shield reaches the customer on WhatsApp to reattempt or reschedule — turning would-be returns into completed deliveries without your team chasing each one.
Everything you need to choke off RTO.
Not a dashboard you have to act on — a managed system that scores, confirms, holds and recovers on its own, and proves the savings as it goes.
RTO risk scoring
Every COD order scored on address quality, history, value and behaviour signals — so action lands where it matters, not on every order.
WhatsApp COD confirmation
Branded utility messages that confirm intent before fulfilment. Message costs are bundled into paid plans — no hidden per-message pass-throughs.
NDR recovery flows
Automatic reattempt and reschedule conversations that rescue failed deliveries before they're written off as returns.
₹-saved attribution
Every prevented RTO and cancelled junk order is measured against your baseline, so the savings show up as a real number, not a promise.
Risk holds & auto-rules
Set thresholds once and risky orders pause for review on their own. Tune by cohort as you learn what actually returns.
Fully managed
Connect store, courier and WhatsApp and it runs. Nothing to build — and paid plans include workflow-automation runs if you want to automate anything else.
Start free in observe mode. Paid plans are priced on COD orders — not seats — and pay for themselves in recovered freight. Workflow automation is bundled into every paid plan.
See your real RTO number first.
Connect your store and courier in observe mode — free, no card — and watch your RTO bleed appear within minutes.